Refund/Cancellation Policy

Cancellations received on or before May 1, 2026 will receive a full refund.
Cancellations received after May 1, 2026 are non-refundable.
If you are unable to attend, you may transfer your registration to another individual from your department or organization at no additional cost.
Substitution requests must be submitted via email no later than June 4, 2026.
To cancel or transfer your registration to another individual, please email info@flatheadfireconference.com.

Registrants who do not attend the conference and do not provide prior notice are not eligible for a refund.

If the conference is canceled by the organizers, registrants will receive a full refund.
If the event is postponed, registrations will automatically transfer to the new date. Refund requests may be considered on a case-by-case basis.

Refund requests due to line-of-duty assignments, department-mandated deployments, or medical emergencies will be reviewed on a case-by-case basis. Supporting documentation may be requested.

All refund and substitution requests must be submitted in writing to info@flatheadfireconference.com
Please allow up to 14 business days for processing of approved refunds.